Privacy Policy

Effective Date: August 2026

At True North Builders, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information when you visit our website, request information, or contact our team.

Information We Collect

When you use our website, submit a contact form, or inquire about a construction project, we may collect information such as your name, email address, phone number, project location, details about your construction or renovation needs, estimated project information, and any additional information you choose to provide.

We may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, referring website, and information about how you interact with our website.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and project requests
Communicate with prospective and current clients
Discuss custom home, renovation, addition, or other construction projects
Schedule consultations or project-related meetings
Provide estimates or other requested information
Improve our website and customer experience
Analyze website traffic and performance
Support our marketing and advertising efforts

We only collect and use information that is reasonably necessary to operate our business, communicate with our clients, and provide our services.

Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our website.

We may use third-party analytics and marketing tools, including services such as Google Analytics, Google Tag Manager, Meta Pixel, and similar technologies. These services may collect information about website activity, including pages viewed, time spent on the website, general location information, browser information, and device type.

You may disable or remove cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

Information Sharing

True North Builders does not sell, rent, or trade your personal information.

We may share information with trusted service providers that assist us with operating our website, communications, analytics, marketing, or other legitimate business functions. We may also disclose information when required by law or when reasonably necessary to protect our rights, property, clients, or safety.

Data Security

We take reasonable administrative and technical measures to protect the personal information submitted through our website.

However, no method of internet transmission or electronic storage is completely secure. While we take reasonable steps to safeguard your information, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. True North Builders is not responsible for the privacy practices or content of third-party websites.

Once you leave our website, we encourage you to review the privacy policy of the website or service you are visiting.

Your Choices

You may contact us to request access to personal information you have submitted, request corrections to inaccurate information, ask questions about how your information is used, or request deletion of your information where applicable.

Changes to This Privacy Policy

True North Builders may update this Privacy Policy periodically to reflect changes to our website, business practices, technologies, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact True North Builders using the contact information provided on our website.

By using this website, you acknowledge that you have read this Privacy Policy.

Cookie Policy

Effective Date: August 2026

True North Builders uses cookies and similar technologies to help our website function properly, improve the visitor experience, understand website performance, and support our marketing efforts.

Cookies are small text files stored on your device when you visit certain websites.

We may use cookies to remember preferences, improve website functionality, analyze website traffic, understand how visitors interact with our pages, and measure the effectiveness of our marketing.

Our website may also use third-party services and technologies, including Google Analytics, Google Tag Manager, Meta Pixel, and similar analytics or advertising tools.

Most web browsers automatically accept cookies. You can choose to disable, restrict, or remove cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

By continuing to use this website, you acknowledge our use of cookies and similar technologies as described in this Cookie Policy, subject to any consent options presented on the website.

If you have questions regarding our use of cookies, please contact True North Builders using the information provided on our website.

Terms of Service

Effective Date: August 2026

Welcome to the True North Builders website. By accessing or using this website, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of the website.

The information provided on this website is intended for general informational purposes. While True North Builders strives to provide accurate and current information, we make no guarantee regarding the accuracy, completeness, availability, or reliability of information presented on the website.

Construction & Project Information

Information displayed on this website regarding custom homes, renovations, additions, construction services, project timelines, costs, materials, or construction processes is general in nature and should not be considered a binding quote, contract, or guarantee.

Every construction project is different. Pricing, schedules, scope of work, materials, availability, and other project requirements may vary based on the property, plans, selections, site conditions, permitting, subcontractor availability, material availability, weather, and other factors.

Project Inquiries & Estimates

Submitting a contact form, requesting information, or communicating with True North Builders through this website does not establish a contractual relationship or guarantee acceptance or availability of a construction project.

Any preliminary pricing, estimates, timelines, or project information provided before execution of a formal agreement are subject to change.

The terms of an executed construction agreement or other written contract will control the applicable construction project.

Website Content

Unless otherwise noted, website content including text, graphics, branding, logos, photographs, designs, and other materials is owned by or used with permission by True North Builders.

Content may not be copied, reproduced, modified, republished, or distributed without appropriate authorization.

Limitation of Liability

True North Builders is not responsible for direct, indirect, incidental, consequential, or other damages resulting from use of this website, inability to access the website, or reliance upon general information presented on the website.

Your use of this website and reliance on its content are at your own risk.

Third-Party Links

Our website may contain links to third-party websites or services. True North Builders does not control and is not responsible for the content, availability, security, or practices of those third-party websites.

Changes to These Terms

True North Builders reserves the right to modify, update, suspend, or discontinue any portion of this website or these Terms of Service at any time.

Updates to these Terms will be posted on this page with a revised effective date.

Governing Law

These Terms of Service are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Contact Us

If you have questions regarding these Terms of Service, please contact True North Builders using the contact information provided on our website.